Welcome to A2Z Services (“Company”, “we”, “us”, or “our”). We operate the e-commerce website https://a2zservicess.xyz (the “Site”) and related services (collectively, the “Platform”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from the Platform.
By accessing or using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy, the Information Technology Act 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011, and any other applicable data-protection laws. If you do not agree, please do not use the Platform.
| Category | Types of Data | When Collected |
|---|---|---|
| Personal Identification | Name, postal address, email address, phone number | Account creation, checkout, support forms |
| Payment & Transaction | Card/bank details (processed securely by our payment gateway), order history, invoices | Checkout |
| Technical & Usage | IP address, browser type, device information, referring URLs, time-zone settings, clickstream data | When you browse or interact with the Site |
| Cookies & Similar Tech | Session cookies, preference cookies, analytics cookies | When you browse the Site |
| Optional Marketing Data | Product reviews, wish lists, survey responses | When you voluntarily submit |
Order Fulfilment & Customer Service – to process payments, ship products, provide invoices, handle returns/refunds, and communicate order status.
Account Management – to create, maintain and secure your user account.
Improvement & Personalisation – to analyse usage, improve our products, tailor content, and develop new features.
Marketing (with Consent) – to send newsletters, promotions or offers that match your interests. You can opt out at any time.
Legal & Security – to detect fraud, enforce our Terms of Use, and comply with legal obligations.
We use cookies, pixels and similar technologies to:
Keep you signed in and maintain your shopping cart
Understand how you navigate the Site (analytics)
Remember your preferences (e.g., language, currency)
You can disable cookies in your browser; however, some features may not work as intended.
We do not sell or rent your personal data. We only share it:
| Recipient | Purpose | Safeguards |
|---|---|---|
| Payment Gateways | Secure transaction processing | PCI-DSS compliance |
| Logistics / Couriers | Delivery of your orders | Limited to address & contact details |
| Service Providers | Hosting, analytics, customer-support tools | Bound by confidentiality & data-processing agreements |
| Legal Authorities | Compliance with court orders, law-enforcement requests | Only where legally mandated |
| Business Transfers | Merger, acquisition, or asset sale | You will be notified before transfer |
Transactional data: retained for at least 7 years (tax & accounting laws).
Marketing data: retained until you withdraw consent or for 2 years after last interaction, whichever is sooner.
Cookies: retained per cookie-specific lifetimes (generally 30 days–2 years).
We implement industry-standard safeguards including:
HTTPS/TLS encryption in transit
AES-256 encryption at rest for sensitive records
Role-based access control (RBAC) for staff
Regular vulnerability scans and penetration testing
Two-factor authentication for administrative access
However, no Internet transmission or storage method is 100 % secure. We therefore cannot guarantee absolute security.
Subject to applicable law, you have the right to:
Access – request a copy of the personal data we hold about you.
Rectification – correct inaccurate or incomplete data.
Erasure – request deletion of your data, subject to legal/contractual retention requirements.
Restriction – limit processing of your data.
Portability – receive your data in a commonly used format.
Object / Opt-out – object to marketing communications.
To exercise these rights, email privacy@a2zservicess.xyz or use your account settings.
We do not knowingly collect data from children under 18. If you believe that a child has provided us personal data, please contact us and we will promptly delete it.
Your data may be processed outside India (e.g., on cloud servers). We ensure adequate safeguards such as Standard Contractual Clauses or equivalent frameworks.
We may update this Privacy Policy from time to time. Changes take effect once posted on this page. Material changes will be notified via email or a prominent Site notice.
Data Protection Officer
A2Z Services
Plot No. 036, Near Railway Faatak, Gram-Kunda, Partapur, Meerut, Uttar Pradesh 250103, India
Email: info@a2zservicess.xyz
Tel: +91-8750543462
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